Sustainability requires care.
To ensure you get the most out of your candle, we recommend you acquaint yourself with the following steps to illuminate, manage and clean your candle. Before returning your empty glass for refilling, please clean your glass using the following steps below.
WHY WOOD WICK CANDLES?
To best enjoy a wood wick candle, one must learn the ‘Art of lighting a wood wick’.
WHAT MAKES THEM BURN?
HOW TO LIGHT YOUR WOOD WICK
HOW TO MAXIMISE BURN TIME
Our candle burn times are marked as 'Up to' and are an ESTIMATION which may fluctuate slightly between burns. Although minor, this is due to many factors, including the fact that our candles are hand produced using natural components. To maximise burn time, please read below:
- Wick type-
Wood wicks may have natural grain consistencies such which can reduce or increase burn quality. We use a 20mm booster wick to manage burn balances, please use cupping technique as above to assist when you come across grains in your wood needing extra boost.
- Environmental surroundings -
Candles may burn faster due to humidity and warmth of wax. Ie. Summer time causes wax to be softer and burn faster vs winter burns. Warm environments ie heaters, windows open will cause flames to burn faster etc.
- Frequency of & length burn -
Regular burns causes wax to remain soft and burn through faster vs cold rested wax. This is because the surface of your wax is pre-penetrated with heat.
- Length of candle wick -
Untrimmed or longer wicks burn much faster. Please follow trimming guidelines.
-Number of wicks burning per session-
More wicks = higher temperature resulting in reduced burn time.
- Storage and maintenance -
Store in cool and dry place. Moist conditions can mould up & dampen wicks reducing in lighting issues and slower inconsistent burns. Unprotected candle wicks can also dry out (please re-oil) or dust up (re trim ). We recommend using a candle lid to protect your candle when not in use.
Please refer to our individual PRODUCT CARE against your candle type / size for recommendations on how to best manage your candle to maximise your burn time.
Refillable Glass Candles
INGREDIENTS: 100% Non-gmo Soy bean wax , Essential Oil, Fragrance Oil, Wood / Cotton wick.
MATERIAL : 100% Pressed glass vessel with painted interior / Silicone lined lid
Refillable Glass Le Grand Candles
Our new Le Grands may be burned using 1, 2 or 3 cotton wicks depending on the size of the room and aroma strength required.
Please note, using 3 wicks simultaneously along with very frequent and or longer burn times than recommended will create soft wax and reduce the estimated burn time. Soft wax is a result of frequent burns or warmer environments and may cause your Le grand to burn through faster.
We recommend trimming your wicks down to 6 mm to ensure lighting is controlled. Burn for a maximum of 3 hours and allow your candle to cool completely between burns to achieve its maximum life.
Le Grands are suitable for medium to large rooms.
*** We recommend starting with 2 or 3 wicks and reducing to 1-2 wicks once a full melt pool is achieved, to maximise illumination time. ***
Refillable Glass Room Diffusers
CAUTION: DO NOT CONSUME
INGREDIENTS: Essential Oil, Fragrance Oil, Dried Natural Botanicals. MATERIAL: Glass flask with cork lid
Place the Botanical Room Diffuser on a stable, non-slip surface, away from direct sunlight and fire. Avoid exposure to drafts, skin and porous containers or surfaces. Always keep out of reach of pets and children. If consumed, contact a doctor immediately. Always store Botanical Room Diffuser in a cool, dry place below 30°C.
Refillable Glass Car Diffusers
CAUTION: DO NOT CONSUME.
INGREDIENTS: Essential Oil, Fragrance Oil.
MATERIALS: Glass Vial with screw lid / screw Casing
HOW TO USE
1. Carefully unwind the black lid Car Diffuser vial and break the seal. Ensure the soft filter inside is not over saturated with oil. Check that the white rubber seal and glass is not broken before use. Keep the black lid for refilling when you return to GENERICS.
2. Squeeze off any overly saturated oil from the soft filter by pressing a wipe cloth over the entire filter tip to absorb any excess. There should be no excess oil dripping off the filter or on the glass vial at any time. Ensure all components are always dry. Repeat this process each time you use your Car Diffuser and as required.
3. Twist the upright Car Diffuser vial into the casing until secure.
4. Attach the Car Diffuser securely over your air vent by lining up the back clip prongs over a vent slat. If your air vents are vertical, you can rotate the clip located on the back of the casing. Simply pull the clip downwards out of the cavity, rotate and reinsert.
Always ensure the Car Diffuser is dry from excess oil, positioned upright and is free of cracks in the glass, rubber seal or casing. Failure to do so may result in the oil to leak.
5. Keep the Car Diffuser out of direct sunlight in a cool, dry place below 30°C. Avoid exposure to heat, skin and porous containers or surfaces. If leakage occurs, wipe up immediately with wet cloth and rubbing alcohol to ensure the oil is thoroughly cleaned away. Failure to do so will cause damage to surfaces.
6. Once fragrance has reached its maximum life, it will have either evaporated or lost its aroma completely. Please then return your Car Diffuser vial and black lid for refilling at your nearest GENERICS store.
REFILLABLE BOTANICAL CAR DIFFUSER CARE
CAUTION: DO NOT CONSUME.
Failure to follow these instructions could result in fire, hazard or injury.
Ensure Botanical Car Diffuser is in secure, upright position when attached to air vents.
When not in use store the Car Diffuser in a stable environment with black lid securely covered. Keep out of direct sunlight in a cool, dry place below 30°C. Avoid exposure to heat, skin and porous containers or surfaces. If leakage occurs, wipe up immediately with wet cloth and rubbing alcohol to ensure the oil is thoroughly cleaned away. Failure to do so will cause damage to surfaces.
It is important to note that fragrance oil may naturally expand in heat and in pressurised environments. To reduce risk of leaks, we recommend removing diffuser from car when not in use. Do not leave Car Diffuser in hot car over prolonged periods of time.
Due to selected natural ingredients in our Botanical Car Diffusers, you may notice discolouring or alterations in texture over time, however, are still safe to use.
Always keep out of reach of pets and children. If consumed, contact a doctor immediately.
If you are asthmatic, pregnant or suffer from allergies or respiratory conditions, please be mindful when using our sensory products.
Refillable Glass Herbal Tea
INGREDIENTS:100% Organic Botanicals
MATERIAL: Glass Flask with Screw top
For one serve, take a teaspoon of the loose tea leaf and submerge into hot water. Allow to infuse for 5 minutes and serve with honey, milk or as desired. Store with lid tight, in a cool, dark place away from direct sunlight.
Refillable Glass Essential Oil
Your GENERICS Essential Oil is ready for refill once the liquid has been used to completion. Do not clean with water if refilling. Return the vial with the dropper lid for refill.
Refillable Glass Skincare
If you have specific skincare concerns, feel free to call or visit any GENERICS Perth Location and chat to our staff for recommendations. We host a variety of nourishing products and can help you build a skincare regime based off of your needs.
Store all fresh made product away from direct sunlight, moisture and heat as per specific care instructions on each product listing. All ingredients are listed on the product or online for your health and safety. Always patch test on your skin and allow up to 48 hours to see if you react. If any allergens are present, please discontinue use and see your GP or health consultant. If you are pregnant or have a sensitive health issue, please consider the ingredients, care and consult your GP or Health consultant prior to use of the products listed on this site.
Once your GENERICS Skincare is finished or has pasted 12 months since opening, please discontinue use and dispose of any remaining product inside the vessel. Please clean out all vessels, disposing of any waste according to your local waste regulations.
DISCLAIMER: We do not take responsibility for the quality and freshness of our GENERICS Urban Apothecary 'fresh made goods' once stored outside of our premises. Please ensure you are confident with the ingredients listed on the product. For health and hygiene reasons, we are unable to exchange on these items.
How To Clean Your Glass Vessels for Refilling
Please dispose of the wax, wick holder and any paper towel used according to your local waste regulations.
Are your products suitable for vegans?
The majority of the products stocked at GENERICS are vegan. There are a few exceptions and if a product is not vegan, this will be clarified in the product descriptions on our website so you can shop with confidence. All ingredients are listed on the product or online for your health and safety.
If you have any questions regarding products, please reach out to us by completing the contact form below.
If you would like to learn more about our products or services, please reach out by sending an enquiry using our contact form below or visit our retail stores.